Cancellation & Refund Policy
Last updated: September 18, 2026
We strive to provide clear, transparent billing and support across all ZenCompiler services, subscriptions, and digital purchases.
1. Subscription Cancellation
You may cancel your recurring subscription at any time without fees or lock-in:
- Self-Serve: You can cancel directly from your profile settings under Manage Subscription.
- Active Access: Following cancellation, your paid plan benefits remain fully active until the end of your current prepaid billing cycle.
- No Automatic Charges: Once cancelled, you will not be charged for future billing cycles.
2. Refund Eligibility & 7-Day Guarantee
- First-Time Subscribers: If you are not satisfied with your purchase, contact us within 7 days of your initial subscription for a full 100% refund.
- Subsequent Renewals: Recurring renewal cycles are non-refundable once commenced. Please cancel before your renewal date if you do not wish to continue.
- Billing Errors: In the event of duplicate or erroneous transactions, we issue an immediate full refund upon verification.
3. How to Request a Refund
To request a refund, please send an email to [email protected] including your registered account email and transaction date.
Approved refunds are credited back to your original payment method (Card, UPI, NetBanking) within 5 to 7 business days.
4. Contact Support
For any billing inquiries, invoice requests, or payment assistance, visit our Contact Page or view available options on the Pricing Page.